To counter bonus fraud, Mushino uses a sophisticated risk management system. This risk management system will automatically check the validity of each bonus request. The goal of the system is to prevent fraudulent requests, where the same person is signing up for multiple accounts (which is against the Welcome Bonus Terms And Conditions).
Since the system is based on machine learning, it can have false positives. In some cases, it may wrongly deny legitimate accounts access to the bonus.
Here are some tips to avoid having your request end up as a false positive:
- Avoid signing up while using a shared VPN
- Avoid signing up while using TOR
- Avoid signing up while using a shared computer
If the above does not work, please contact us and a support agent will credit the bonus to your account manually.