General Questions

Account Security

• Which 2FA method should I choose?
• What happens if I lose my 2FA device?
• How do withdrawal limits work?

Getting started

• I did not receive the verification email
• Mushino Apps
• Mushino IOS App
• Does Mushino require personal information to get started?

Other questions

• When will my referrals appear on my Referral Dashboard?
• How do I contact you?
• Mushino Fee Schedule
• How can I minimize my latency to Mushino's servers?
• Are there any limits on my account (e.g. for trading and withdrawals)?
• Why have I not received my $5 social bonus yet?